Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.
Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.
Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
About the Role:
The Campus Manager liaises closely with internal stakeholders, suppliers, visitors, and customers to ensure that all experiences and interactions are optimised and consistent. The Campus Manager ‘owns’ the site which includes management of the operational and facility requirements (plant, equipment, maintenance), monitoring performance, incumbent customer service, leading teams and growing the high-performance culture.
- Operational ownership of the Data Centre campus.
- Direct people management, covering facilities, services and supporting staff in accordance with CDC Policy.
- Leadership in a matrixed environment where customer success and safety teams provide support to the campus
- Grow and promote high performance culture
- Meet or exceed safety and security requirements for the facility
- Collaborate closely with other Campus Managers to ensure the CDC customer experience is consistent, responsive and of high quality.
- Create an environment of continuous improvement to increase operational resilience, reduce risk and improve customer experience.
- Provides senior strategic guidance and direction to drive operational excellence.
- Management of budgets and resourcing to complete maintenance and projects associated within the operation of the facilities.
- Delivers performance reporting to senior managers monthly and as requested.
- Lead the onsite teams to achieve CDC’s required standards and SLA’s.
- Supports team managers in working safely, effectively and with high regard to human error avoidance.
- Lead the team’s acceptance of new builds and building infrastructure as completed and deployed.
- Reviews and approves change management requests and method of procedures (MOPs, SWMS and permits).
- Communicates and coordinates activities and on-site staff during complex or severe customer impacting incidents.
- Drives root cause analysis and provides a clear direction to facilities and services staff.
- Drive learning and development of staff through training and continuous improvement.
- Deep understanding of Data Centre or large critical infrastructure environments.
- Demonstrated financial experience in owning and administrating OPEX and CAPEX budgets.
- Demonstrated experience in managing technical and non-technical staff.
- 5+ years’ experience in Critical Environments requiring 24/7 100% availability.
- 7+ years’ experience in Leadership / Management roles.
- Undergraduate or Post Graduate Degree in Management / Engineering or Extensive related industry field experience.
Australian citizenship and ability to obtain an NV1 Security Clearance
If you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our amazing team, please email your resume and cover letter to firstname.lastname@example.org