Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.
Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.
Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
The CDC Service Desk provides an important role for our Data Centre Operations business, as it serves as the point of contact for all issues related to our critical infrastructure and services. In this critical role, the Service Desk Lead is responsible for managing a team of Service Desk Coordinators to effectively manage incidents and service request expectations, identifying and pursing service improvement initiatives, managing complaints, suggestions, and compliments; and, serving as the DC Operations voice of CDC to our customers.
Other responsibilities include:
Australian citizenship and ability to obtain an NV1 Security Clearance
If you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our amazing team, please email your resume and cover letter to firstname.lastname@example.org
CDC is growing and continues to employ, invest in and grow the best talent. Please reach out the HR Team at email@example.com for more information on the benefits of joining CDC Data Centres.