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Service Technicians

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. CDC is expanding into New Zealand and is in the process of constructing two world-class hyperscale data centres in Auckland with completion expected in 2022.

CDC’s data centre investment here in New Zealand will be a key driver in the improvement of digital inclusion across society and accelerate a connected New Zealand. Innovative thinking is in our DNA, this has been critical to our growth and we continue to develop to the future technology shifts within the IT and semi-conductor industry.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team. 

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the Role:

You will pioneer and play a key role in a technical team responsible for the maintenance, repair and response of critical services and systems covering Electrical, Mechanical, Fire to be based in our brand new Data Centre facilities in the North Shore of Auckland. The Service Technician role will be the first to respond to alerts and alarms generated by our electronic systems. Team members will proactively perform daily inspections to ensure all critical infrastructure is operating as designed and to identify any possible risk to the infrastructure and buildings.

Other responsibilities include: 

  • Supervise and coordinate preventative maintenance activities in accordance with approved workplans
  • Ensure all planned maintenance activities are completed
  • Undertakes daily site reviews to ensure all infrastructure is operating correctly with all commissioned setting configured
  • Conduct tests and regular assessments of technical services infrastructure as planned.
  • Respond quickly to all service requests and emergency faults and efficiently troubleshoot and repair technical service infrastructure and systems directly or with the support of CDC’s supplier and contractors.
  • Communicate all identified risk immediately as they are identified.
  • Provide estimated timelines for repairs with key internal teams so communications with clients can be coordinated.
  • Ensure all planned maintenance activities are proactively completed
  • Lodgement of all complete maintenance service reports into the CMMS

About You:

  • Trade (Engineering) Electrical – Refrigeration – Mechanical – Mechatronics – Fire
  • 5+ Years -Trade or Critical Facilities Experience
  • Prior experience in supervision or coordination of contractors and suppliers qualified to operate or maintain critical infrastructure and prioritising staff workload.
  • Prior experience in critical infrastructure environments and adhering to strict procedures and policies.
  • Prior experience operating Building Management Systems (BMS) or Energy Management Systems (EMS)
  • Exposure to data centre equipment – CRAC units, UPS, Generators
  • Extensive experience in operating critical infrastructure in accordance with regulated standards and safety procedures
  • First Aid Qualification including extensive knowledge of Electrical First Aid

Desirable:

  • HV Electrical Switching Certification
  • Work Health Safety Certification.
  • Prior experience with a commercial Data Centre provider in a similar role.
  • Ability to be available for on call remote technical support

Essential:

New Zealand citizenship and ability to obtain a National Security Clearance

Application Process

If you are looking for an opportunity to play a vital role in a fast-growing brand new Data Centre operations in New Zealand and be part of our amazing team, please email your resume and cover letter to careers@cdcdc.com.au

 

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    Where your contribution makes a difference.

    CDC is growing and continues to employ, invest in and grow the best talent. Please reach out the HR Team at careers@cdcdc.com.au for more information on the benefits of joining CDC Data Centres.